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Ahoy Mates.....

TheCharmingSea.com is dedicated to all you pirates out there. We are a close family business. Close to insanity and close to driving each other crazy, that is. We accept Master Card, Visa, Discover, Money Orders, Cashiers Checks, Paypal, and Keys to Fancy Sports Cars. We also accept Pirate Treasure, and Bars of Gold for any of you who were, or still are, pirates. I dare you to dive deep into our treasure chest of gold and find a little bit of sealife that represents you. If you can't find a gold charm or pendant that represents you on our site than you are just plain crazy. If that is the case....well, welcome to the family.

On a more serious note. We are a father, daughter owned and operated business based out of Indiana and we have a great partner in California. We started our first Online Web Outlet in 2003 called Charmville. It was, and is such a huge success in 2004 we began TheCharmingHorse.com.A jewelry outlet dedicated to horse lovers. In 2006 we decided it was time for number 3. Yup, you guessed it. TheCharmingSea.com. We have a huge selection of 14k Gold Nautical, Marine and Sealife Charms and Pendants. If it floats or swims we have it. The warehouse is 95% full at all times and we ship fast. If you don't see what you are looking for on our site just drop us an email and we can probably get it for you. We attribute our success to an excellent product and taking care of YOU!. At TheCharmingSea.com you will receive personal, professional service, secure processing, immediate shipping, and a money back guarantee. What more could you ask for? Maybe a little pirate treasure?

Thanks for shopping at TheCharmingSea.com
Where no one ever has to walk the plank. Aaarrggg...
"Sea you next time." Gerry and Annette Masse

TheCharmingSea.com
P.O. Box 70004 Pasadena, CA 91117

sales@thecharmingsea.com

For general questions please email Sales@TheCharmingSea.com
For questions regarding anything about an order you have already placed. email Orders@TheCharmingSea.com
If you would like to return or exchange an item, please email Returns@TheCharmingSea.com
Please give us your order number. If you don't know your order number please give us your first and last name and phone number.



If you prefer to call us, please understand that we are a small family business. Having a small staff helps us keep our prices lower than then rest. If you do call 1-877-752-7323 please leave us a message and we will return your call promptly. You might get a quicker response by Emailing us

Please DO NOT request a catalog. Our catalog weighs 10lbs. We would love to send it to you because it is awesome! but we can't. I think you understand. If you do have something specific you are looking for let us know and we can probably find it for you.

Return Policy We will give a 5 day money back guarantee from the time you receive your order. We feel 5 days is long enough for someone to decide if they like it or not. If for any reason you are not satisfied we will return your money, less shipping, when we receive the product back to our warehouse. Please get a return authorization number before returning anything. You can get a Return Authorization number by emailing and asking for an #RMA. No returns will be accepted without an #RMA
After 5 days we will accept the return but we do require a 15% restocking fee or we will offer store credit. We will not accept items back that have been worn or altered in anyway. If you do not hear back from us in 24 hours please check your spam folder for our email.


Shipping We offer several forms of shipping. USPS, USPS Priority, USPS Express Mail, Fed Ex Overnight , and Fed Ex 3 day, for that last minute gift. When you order you will be prompted to pick your choice of shipping. If you live outside of the USA we will only accept Paypal, cashiers check or money order for the exact amount of purchase plus $20.95 global shipping. See "Payment options" below for instructions.

All orders are processed the next business day. After processing, most orders are shipped within 24 hours. If you order Friday after 11am EST or a holiday your order will be processed Monday, or the next business day We do not ship on weekends.



Service Delivery Charges
USPS (United States Postal Service) $4.95 Over $250.00 Shipped Free
USPS (Priority Mail) $7.95
Federal Express 3 Day Service $18.95
USPS Express (Overnite)Service $20.95
Federal Express (Next Business Day) $27.95


Payment Options We accept mastercard, visa, discover, money orders, cashiers checks and paypal. (mastercard, visa and discover for USA residents ONLY.) Your credit card statement will read 14ktCentral as the biller. (Our Mother Company)


If you would prefer to send a money order or cashiers check please send to

The Charming Sea
Attention: Gerard Masse
RR1 Box 48
Solsberry IN 47459


Please include:
The item number
A short description
The quantity
Your shipping address
Phone
Email Address
Total price
Plus shipping
As soon as we receive your payment we will ship your products out ASAP.
Please email us with any questions.